Your info,
handled right.

We only collect what we need to book your tattoo, send your order and make the website better. We never sell your information.

Booking enquiries

When you send an enquiry we keep your contact details, your tattoo idea, any photos you upload and any medical notes you choose to share. Photos and medical notes are private: only the studio team can see them in our dashboard. We use them to plan your tattoo and contact you.

Orders

For store orders we keep your name, email, phone and delivery address to fulfil the order. Card payments are handled by Stripe — your card details go straight to Stripe and never touch our servers.

Website analytics

To understand how the website is used, we record anonymous activity like pages viewed, buttons clicked and items added to the bag. This uses a random ID stored on your device — not your name, email or IP address — and isn't shared with advertising networks.

• If your browser sends "Do Not Track" or Global Privacy Control, we don't record anything.
• Activity data is deleted automatically after 180 days.
• Clearing your browser's site data resets the random ID.

Store game

Our store game (Wing It) records your score so we can issue reward codes fairly. Codes are single-use and expire.

Emails

We only send news and offers if you tick the box to opt in. You can ask us to remove you at any time.

Questions or requests

To see, correct or delete the information we hold about you, email theblackswan.tattoostudio@gmail.com or visit us at 97 South Terrace, Fremantle WA.